1) Everyone is a potential repeat customer, so treat them as such. Don’t make the mistake of imagining that you will only ever see them once. Your town doesn’t contain THAT many people, and it’s a small world! Be respectful, courteous and make sure you give them your business card. You don’t know who they could give your details to! In fact, ask your customer to pass your cards on and you’ll be pleasantly surprised how they love to help when they say yes!
Phone Services: One way that you can outsource is to hire Call answering services. Most services like these will screen all of your calls and you can even give them a script. Once they have screened your calls they will email you. At that point you can pick and choose who you want to call back. If the deal is good, you can tell the answering company to put urgent in the email subject heading.
There are thousands of typing possibilities and even more people looking for the services of a typing agency. Typing requests will come from business people, doctors, lawyers, authors, students and even job seekers. Some possible typing jobs may include resumes, sales letters, flyers, lawyers letters, student assignments, announcements, manuscripts, newsletters, etc.
If you are worried that this might happen our firm’s help is at hand through our Call answering service UK. When you sign up for this service we will give you a telephone number to which you can divert your calls when you are not there.
Flexibility. Telephone answering call centres adapt to your needs. Only need cover at night time? Fine. Only want calls directed to your mobile? That’s fine, too. You can also choose whether to have messages sent to you and how to have them sent to you (e.g. email, text message, etc).
Use clear English and avoid jargon. Nothing puts a layman off more than being subjected to a barrage of acronyms or technical jargon. You can’t expect a customer to always know what you are talking about.
And lastly, do not underestimate the power of writing, especially with a pencil and paper! You can use this technique just as well in your personal life. i.e. research classes to take at local college, is online university better choice?, find childcare for evenings, join gym.